Orders placed before 5pm leave the same working day. Delivery is free on orders over $1,000, and below that the carrier rate is calculated at checkout. Every parcel ships with FedEx, DHL, USPS or a local delivery company, and every parcel is tracked from the moment the label is scanned.
This page explains what that means in practice: how the cut-off works, which carrier carries what, how a box of cards is packed so it survives the trip, and what to do when a parcel is late, lost or damaged on arrival.
| Dispatch cut-off | 5pm, same working day |
|---|---|
| Carriers | FedEx, DHL, USPS, local courier |
| Free delivery | Orders over $1,000 |
| Below $1,000 | Carrier rate calculated at checkout |
| Tracking | Every parcel, emailed at label scan |
| Packing | Carton with void fill, never a bag |
| Local delivery | Local courier for local addresses |
| Damaged parcel | Photograph and contact us within 48 hours |
On this page
MTG delivery and the 5pm cut-off
The cut-off is 5pm on a working day. An order placed before it is picked and packed that afternoon and handed to a carrier the same day. An order placed after it is picked the next working day, which is a real difference rather than a marketing one, because the carrier collects once a day.
Weekends follow the same logic. A Saturday order is packed on the next working day, and the tracking number appears when the label is scanned rather than when the order is confirmed. If you need something for a specific date, order before 5pm and leave the transit time to the carrier rather than to hope.
The cut-off is also the last moment to change an order. Before 5pm we can change an address, add a note or combine two orders into one box. After the parcel is scanned, only the carrier can act on it, and the only remaining route is a sealed return.
If your question about mtg delivery is not answered below, the contact page reaches the person who packs the parcels.
We would rather quote the carrier’s own estimate for delivery times than invent a number that sounds fast.
The four carriers we ship with
FedEx, DHL, USPS and a local delivery company cover different jobs. FedEx and DHL are the express networks, USPS is the postal network that reaches addresses the express carriers treat as remote, and a local courier handles local addresses where a same-day handover beats a national network.
Which carrier takes your parcel depends on the destination and the size of the box, and the choice is made at dispatch rather than at checkout. If a building requires a specific carrier, or a PO box is involved, tell us before you order so we can confirm it is workable rather than discover it afterwards.
All four provide tracking. The scan vocabulary differs between them, which is why the tracking page looks different depending on who is carrying the parcel, but the underlying sequence is the same: label scan, network movement, local depot, out for delivery, delivered.
If your question about magic card delivery is not answered below, the contact page reaches the person who packs the parcels.
The mtg delivery details below apply to every order placed on this site, not just to large ones.
Free delivery over $1,000, and what happens below it
Delivery is free once an order passes $1,000. Below that threshold the carrier rate is calculated at checkout, by the carrier, based on the weight and destination of the parcel. We do not add a handling fee on top, and we do not inflate the rate to make the free threshold look better.
The threshold is set where it is because a $1,000 order is usually a box or two of sealed product, and sealed product is heavy. A single booster box weighs enough that postage is a real cost, and a shop that hides that cost in the product price is charging every customer for the few who order one pack.
If you are close to the threshold, the honest advice is to compare the carrier rate against the price of the extra item you would need to reach $1,000. Sometimes adding a bundle is cheaper than paying postage; sometimes it is not, and the checkout total tells you which.
We would rather quote the carrier’s own estimate for mtg delivery than invent a number that sounds fast.
The magic card delivery details below apply to every order placed on this site, not just to large ones.
Magic card delivery: how each product is packed
Packing is sized to the product rather than to a template. A single pack goes in a rigid mailer with stiffening on both sides. A bundle or a commander deck goes in a padded box. A booster box goes in a shipping carton with void fill so that it cannot slide, because a box that slides arrives with crushed corners.
Sealed product has one vulnerable point: the shrink wrap. A tear in the wrap does not damage the cards, but it does destroy the product’s status as sealed, and a sealed box is what you paid for. That is why the wrap is protected rather than trusted, and why boxes ship in cartons rather than in bags.
Multiple boxes ship in one carton where the size allows, with a layer between them. If you order a case, it ships as a case rather than as loose boxes, because the manufacturer’s own carton is stronger than anything we could build around it.
We would rather quote the carrier’s own estimate for magic card delivery than invent a number that sounds fast.
Every tcg shipping decision on this page follows one rule: the box has to arrive in the condition it left in.
TCG shipping: why card shops pack differently
TCG shipping has a problem that most retail does not: the product is a printed cardboard box whose value depends on a plastic film. A dented tin of beans is still a tin of beans. A booster box with a crushed corner is a collectible that has lost its grade, and the buyer is right to send it back.
The second difference is weight distribution. Cards are dense, so a small parcel can be heavy, and heavy parcels get thrown. Void fill is not decoration; it stops the product from building momentum inside the carton, which is what actually causes the damage.
The third is value density. A single parcel can hold several thousand dollars of sealed product, which is why every parcel is tracked and why we photograph higher-value orders before they are sealed. That photograph is the record if a claim is ever needed.
If your question about tcg shipping is not answered below, the contact page reaches the person who packs the parcels.
Every tracked shipping decision on this page follows one rule: the box has to arrive in the condition it left in.
Tracked shipping: what the scans mean
Tracked shipping starts with a label scan. Until that scan happens the tracking number exists but shows nothing, which is the gap that worries most buyers in the first few hours after an order. It is not a sign that the parcel is missing; it is a sign that the carrier has not collected yet.
After the label scan, the parcel moves through the carrier’s network. A gap of a day between scans is normal, particularly at weekends and with the postal network. A gap of three working days with no movement is worth a message, and we will open a trace rather than ask you to wait longer.
Out for delivery is the scan that matters most. If a parcel shows out for delivery and does not arrive, the carrier still has it, and the fastest route is the carrier’s own local depot rather than us. If it shows delivered and nobody has it, contact us and we will start the missing-parcel process with them.
If your question about tracked shipping is not answered below, the contact page reaches the person who packs the parcels.
Every delivery times decision on this page follows one rule: the box has to arrive in the condition it left in.
Delivery times: what actually affects them
Delivery times depend on four things: the carrier, the distance, the day of the week and the address itself. A city address on a Tuesday is a different proposition from a rural route on a Friday, and no shop can promise a date that the carrier has not promised first.
What we control is the start of the clock. An order placed at 4pm on a Monday starts its journey on Monday. An order placed at 6pm starts on Tuesday. That difference of two hours can add a day to the arrival, which is why the cut-off is stated on every page rather than buried in a footer.
What we do not do is quote a transit time as a guarantee. The carrier’s own estimate on the tracking page is the only reliable figure once the parcel is moving, and it updates as the parcel moves rather than being fixed at checkout.
If your question about delivery times is not answered below, the contact page reaches the person who packs the parcels.
Most mtg delivery disappointment comes from a parcel arriving late rather than damaged, which is why the cut-off is stated plainly.
Local delivery and local addresses
For local addresses we sometimes use a local delivery company rather than a national carrier. The advantage is a handover rather than a network: the parcel is carried by someone who knows the area, and the tracking is often a phone call rather than a scan.
If your address is local and you would rather not have a parcel sitting on a doorstep, say so when you order. A note on the order reaches the packing bench before 5pm, which is the only window in which a delivery instruction can still change anything.
Local delivery is also the one route where a same-day handover is possible, but it depends on the driver’s route rather than on a promise, so treat it as a bonus rather than a service level.
Every mtg delivery decision on this page follows one rule: the box has to arrive in the condition it left in.
Most magic card delivery disappointment comes from a parcel arriving late rather than damaged, which is why the cut-off is stated plainly.
Late, lost or damaged: what to do
Late: check the tracking first, then give the carrier a working day. Most late parcels are a day behind rather than lost. If the tracking has not moved in three working days, message us with the status and we will open a trace.
Lost: if the carrier confirms the parcel is lost, that is our problem. We replace or refund rather than asking you to keep chasing. You bought from us, and the carrier is our supplier rather than yours.
Damaged: photograph the outer carton before opening it, then photograph the product. Send both within 48 hours of delivery. A damaged box is replaced or refunded under the same 48-hour window that covers returns, and the photographs are what the carrier needs to accept the claim.
Every magic card delivery decision on this page follows one rule: the box has to arrive in the condition it left in.
The tcg shipping details below apply to every order placed on this site, not just to large ones.
Ordering several boxes at once
Large orders are the ones where delivery goes right or wrong most visibly. Several boxes in one carton need a layer between them and void fill around them, and a case should stay in its manufacturer’s carton rather than being broken down into individual boxes.
Large orders also cross the free-delivery threshold without effort, which is the point of setting it at $1,000. If you are buying for a group, a store or a club, consolidating into one order is both cheaper and safer than several small parcels arriving on different days.
If the order is for an event on a specific date, order early and say so in the order note. We cannot hold a carrier to a date, but we can make sure the parcel leaves on the first possible van rather than the second.
We would rather quote the carrier’s own estimate for tcg shipping than invent a number that sounds fast.
The tracked shipping details below apply to every order placed on this site, not just to large ones.
Frequently asked questions
When will my order ship?
The same working day if it is placed before 5pm. Orders after 5pm, at weekends or on holidays ship the next working day.
Is delivery free?
Yes, on orders over $1,000. Below that the carrier rate is calculated at checkout by the carrier.
Which carrier will deliver my parcel?
FedEx, DHL, USPS or a local delivery company for local addresses. The carrier is chosen at dispatch based on destination and parcel size.
Is every parcel tracked?
Yes. The tracking number is emailed when the label is scanned, which can be a few hours after the dispatch email.
How long does delivery take?
That depends on the carrier and the destination. Once the parcel is moving, the carrier’s own tracking estimate is the only reliable figure.
My tracking has not updated. Is it lost?
Not yet. A gap of a day is normal. If there has been no movement for three working days, contact us and we will open a trace.
What if my box arrives damaged?
Photograph the outer carton before opening it, then the product, and contact us within 48 hours of delivery.
Can I change my delivery address?
Yes, before the 5pm cut-off on the day you order. After dispatch only the carrier can change it.
We would rather quote the carrier’s own estimate for tracked shipping than invent a number that sounds fast.
Sources and further reading
Where a fact on this page comes from somewhere else, this is the source.
- USPS tracking – the postal network’s tracking and missing-mail process.
- FedEx tracking – scan definitions and claim routes for FedEx parcels.
- DHL tracking – tracking and delivery dispute routes for DHL parcels.
- Wizards Play Network – how sealed product reaches stores and what a case contains.
Before the parcel arrives
The pages that answer the rest of the post-purchase questions.